Microsoft Office 365 Phone System

 Everything You Need To Know About Microsoft Office 365 Phone System

Every business whether small or large wants to have seamless connectivity among employees and with clients. The Microsoft 365 Phone System (also known as the Office 365 Phone System) is a cloud-based service that provides private branch exchange (PBX) capabilities and automatic call controls. Microsoft Teams as your primary user client, as well as Skype for Business and Microsoft-certified hardware devices, are all supported.

There are licensed companies that provide Microsoft Office 365 phone systems in UAE at an affordable package rate. Microsoft's phone system is technically covered by its 365 Business Voice license. It’s a cloud-based, on-premises-enabled, or hybrid calling solution that lets you use Teams, Skype, or a Microsoft-certified handheld computer to make calls.

Top Features of Microsoft Office 365 Phone Systems:

Auto-attendant: You can set up a separate auto-attendant for each number from the admin center, defining the conditions under which an auto-attendant can take over the call. You can add a greeting message, music, and even an IVR menu to your account.

Voicemail Transcription: The Microsoft 365 Phone System includes cloud-based voicemail, which goes beyond standard audio recording. Voicemails are transcribed into text, which you can access via your Microsoft Exchange mailbox.

Secure Telephony: This function will be useful for those working in the public sector or dealing with confidential information. Calls between tenants of Microsoft Teams are completely free. You can use the Microsoft Cloud to conduct safe, compliant telephony sessions with partners and other businesses.

Analytics Dashboard: A detailed dashboard on the admin center displays key metrics from the Microsoft 365 Phone System. Admins may use this interface to check on the health of the telephony environment and perform simple troubleshooting.

One-click Telephony: One-click telephony is available to companies who use a Microsoft-certified endpoint for their phone system. You may use the dedicated Teams call button on these endpoint devices to start a conversation or answer an incoming call.

Now that you’ve understood the benefits of Office 365 telephony systems, you should contact a licensed service provider that offers Microsoft Office 365 phone systems in the UAE along with 24/7 customer support service.